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Unbox your Happiness with Ericka Thompson collection

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FAQs

What Shipping Methods Are Available?

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What are shipping times and costs?

At Ericka Thompson Collection, we are focused on delivering the highest quality customer experience.

Once your payment is cleared, we will begin to process your order, processing time will take1-3 business days. After processing is completed, it will take2-3 business days to receive your package. 

In-Store collection available within 1 to 7 business days

Next-day and Express delivery options also available

Shipping Cost are calculated at the end of check out

What payment methods can I use?

Credit Card: Visa, MasterCard, Discover, American Express, Discover

Shop Pay: Pay in Installments

Wallets: Apple Pay

PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

What is your exchanges, returns and refunds policy?

Items returned within 3 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

Plesase refer to full FAQ for further deatils